Privacy Policy

Churchlands takes the privacy of your information very seriously. Please read this privacy policy carefully. By submitting any personal information to us or using any of the services that we offer, you are agreeing to be bound by this policy in respect of the information collected about you.

If you have any queries about the policy, please get in touch using the contact details on our website.

All information is collected and retained by Churchlands Ltd. a company registered in England with company registration number 3428446 whose registered office is at 10 Kings Court Harwood Road Horsham RH13 5UR

We reserve the right to amend our privacy statement to reflect changes to our business, website or to data protection legislation. You should therefore revisit this privacy statement on a regular basis to ensure you are familiar with its terms.

Personal Information

We collate information you give us when you register with us, email us, arrange property viewing and when requesting brochures. This will typically include your name, address, contact telephone numbers, and e-mail address.

Any additional information given or requested will be to help us improve our service to you, over and above the basic required information, and your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.

We will not pass your personal information to anyone outside our group, except to a very limited number of third parties (e.g. professional advisers, our instructed estate agent / agents, recommended suppliers etc) for the purpose of providing products, services and/or marketing information to you, and/or for our research purposes or to help us develop our website, products and/or services. We may use your personal data for such purposes. We may also copy this form to relevant third parties.

Only authorised personnel and contractors have access to your personal information. We will aim to keep your personal information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

We will keep your personal information until such time you contact us to request that it be removed or it is no longer required for archive purposes. We will aim to keep your personal information up to date, but rely on you telling us promptly if your name, address, telephone number or any other details change.

Under the Data Protection Act you have the right to request details of any personal data we hold about you (for which we make a small reasonable charge), and to have inaccuracies corrected.

Such requests should be in writing, enclosing proof of identification (e.g. a copy of your passport or driving licence) or other documentation confirming your name and address (e.g. utility bill) and be addressed to:

Churchlands Ltd. 26 North Street, Horsham West Sussex RH12 1RQ

Email: sales@churchlands.co.uk

If you would like to stop receiving marketing information from us or to have any inaccuracies in your personal information updated, please write to us as above.

We may keep a record of data which is logged automatically by our ISP’s servers. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our site. We do not store or analyse this data in a way that identifies any individual.

Cookies

When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.

A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies so that you will not have to re-enter your details each time you visit the Site, to track how the Site is used, and to improve and update our content.

You can block or erase cookies from your computer -your browser’s help screen or manual should tell you how to do this – but this may affect the working of certain parts of the Site.

Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser. We do not use ‘spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the IAB website at http://www.allaboutcookies.org/

Questions

If you have any questions about our privacy statement or the information we hold about you, please contact us as per the contact details on the Site, and as above.

We are committed to making our website as accessible as possible to all visitors.

Accessibility

To make our website easy to view, we have designed it in accordance with guidelines set out by the Web Accessibility Initiative (WAI).

Screen magnifying software

Due to screen magnification, scrolling may be required to view all elements of the Churchlands web pages.

Browsers

The website can be viewed across a wide range of browsers and devices including mobile phones or tablets.

Website help

If you have experienced problems using this site, please e-mail us at sales@churchlands.co.uk